Michael and Brook - Home Owners - Flagstone
I built my first home with Paradigm and the whole experience lasted over 12 months due to various factors outside their control. However this meant delays and quite a number of changes before the build started. Paradigm were great to deal with during this time and were always happy to field a call, answer any questions and make multiple changes we kept asking of them.
I would doubt any other builder would have been as accommodating as these guys.
There was some defects on the build however these were addressed as promised and in super quick time.
There was some inconsistencies between the plan and actual build. Improvement in the tender to plan process is required to remove these inconsistencies. That said Paradigm were willing to correct anything.
Overall it was a pleasure dealing with Luke, Justin and the team for our first home and would strongly consider them again if we build another house.